Podcast: Breaking Confidentiality

This podcast will teach you how to deal with issues surrounding breaking confidentiality. These kinds of stations have the potential to become confrontational, however this can be avoided if you focus your attention on providing the support that you are able to give the patient directly. These stations are testing not only your communications skills but ensuring that you have a sound understanding of the key principles of confidentiality.

(Click here to download file)

Written and produced by: Rachel Pilling & Celine Lakra
Length: 7m 36s (3.47Mb)

By downloading this podcast, you agree that you understand and accept our 'Terms and Conditions'.

Keywords: complaint; apologising; empathy; mistake; communication;

written by: celine_lakra; rachel_pilling, first posted on: 15/09/15; 10:35

Downloads / Links


doctor k says...
Thank y very much for this informative podocast
POSTED ON: 10/03/17, 22:02

Make a Comment:

Please login before posting a comment. If you don't yet have an account on osce-aid.co.uk, you can register for FREE by clicking here.